Welcome To CWA Local 3411

communicationThe CWA is America’s largest communications and media union, representing over 700,000 men and women in both private and public sectors, including over half a million who are building the information highway. Most CWA members work in professional, technical, customer service and office support occupations. We are employed in telecommunications, journalism, broadcasting and cable TV, airlines, electronics manufacturing, as well as government service, health care and educational fields. Our union includes approximately 1,200 chartered local unions across the United States, Canada and Puerto Rico. Our members live in over 10,000 communities, making the CWA one of the most geographically diverse unions.

The News
March 2014

CWA UNION MEETINGS

THE UNION MEETINGS ARE THE LAST TUESDAY IN EVERY MONTH AT 6:00 PM AT YOUR UNION HALL AT 512 CROCKETT ST., SHREVEPORT. 

 PLEASE CALL US AT 318-425-3293.


  MOBILITY CONTRACT WAS RATIFIED

 

 


 

 

Tentative Agreement

District 3 AT&T Mobility Final Bargaining Report

 

As with all the other Mobility contracts, the one we just completed with AT&T involved difficult bargaining.  In light of the company’s position on economic issues and refusal to make many changes in language we proposed, the bargaining team believes we achieved the best contract possible. This is a tentative agreement until ratified by majority vote of members. Your Bargaining Committee unanimously recommends ratification of this agreement.

 

Meanwhile, here are some of the highlights on the key issues of the new tentative agreement.

 

 

Wages:      

  • $1,050.00 bonus upon ratification

  • Wages:   
    • Wage increase effective 2/8/2014 of 2.00% Retroactive to 2/8/14
    • 2.50%  Eff: 2/8/2015
    • 2.25%  Eff: 2/7/2016
    • 3.0%    Eff: 2/5/2017

  • Reduced Wage Table from 15 Steps to 13

Pensions:   Current employees remain on same plans.

New hires after February 7 2014 will only have AT&T Savings Plan with company matching 100% of employee contribution up to 6% of their eligible compensation

 

Upgrades:  Upgrade 568 employees from CSR1 to CSS

 

Article 12: Hours of Work

Sec 1. Changed scheduling language to 40 hours over five (5) days

Sec 2.  Increased scheduling change notification to forty-eight (48) hours.

Sec 5.  New language for Call Centers and the Memphis Distribution Center requiring Tour Bids at least every six (6) months

Article 14: Force Adjustment

Sec 4.  Increased Severance pay maximum from $16,000 to $17,000

New: Agreed to a joint committee to develop a surplus informational aid to be used in meetings with any surplus employees.

In addition there was a commitment for the company to meet with the Union to discuss possible options in the event of a surplus involving large numbers such as the recent SSR surplus 

 

 

Article 15: Non-Discrimination

Expanded who is covered

Article 16: Safety

Added new language covering State of Emergencies

Article 19: Basis of Compensation

Sec 1.  Added language from Orange contract regarding voluntary change of title.   

Sec 4.  Increase On-Call pay from $34.00 per day to $36.00

Sec 5.  Added minimum call out pay for Network employees of one (1) hour.

Sec 8 Changed Management relief differential to be paid for each hour assigned or fraction thereof.

            Also added language stating Observation will not be used for discipline when performed by an assigned management relief.

Sec 10.       Increased differential for full time and part time employees in the Call Center who are assigned to speak in a foreign language.

Article 21: Absences

Sec 4.  Improved language regarding appearing before a judge or legal tribunal.

Sec 5.  Added former legal guardian to funeral language.

Sec 6.  Added language on a ten (10) day cap, the same as agreed to in Orange contract.

Article 22: Vacations

Added language for the company to make the maximum number of vacation weeks available during desirable vacation periods.

Also agreed to same language as in other Mobility contracts and landline contracts regarding accrued vacation.

 

Other improvements:

 

Added LOA to create a Joint committee in Memphis Distribution to address issues regarding required work clothes or weather related issues

 

Added LOA on Minimum at Risk commission of $12,750.00

 

Added LOA with expedited arbitration language to contract

 

Added LOA to add D3 to the Orange contract Compensation committee

 

Added LOAs on providing Technicians prescription safety glasses as well as safety boots

 

Added LOA with Orange Contract Quota relief language reducing hours from 40 to 8 and including EWD days.

 

Added revised LOA on Call Quality Observation

 

Added LOA on Job satisfaction committee for both Retail and Call Centers

 

Added letter regarding Union paid time not counting against attendance incentives

 

Agreed to letter adding Job Upgrade committee

 

Added letter to regarding Union representatives who are Part-time employees

 

 

Renewed all existing Letters of agreement in current contract

 

         

          In Unity,

 

                   Your Mobility Bargaining Team

 

THANKS FOR YOUR SUPPORT!!!!  

 

 


 

 

2014 Mobility Bargaining Report # 11 

February 10, 2014

 

 

We met with the company earlier today and the company responded to some of our proposals and then passed a final economic package as well as the remaining items they were willing to agree to. After lengthy discussion and questions we finally reached a tentative agreement (T/A) on a new four year contract including wage increases each year and many other improvements that will benefit the Mobility membership.

 

Details of the T/A will be posted on the District Web site tomorrow and emailed to the Mobility Local Presidents.

 

Thanks to everyone for your support during this difficult bargaining process!

 

In Unity,

 

CWA Mobility Bargaining team

  

 

 

 


2014 Mobility Bargaining Report # 10

 

 February 8, 2014

 

Your Bargaining committee met with AT&T Company representatives this afternoon to continue bargaining discussions.

 

The Union readdressed the company’s rejection of article 26 proposals and requested the same language as in the Orange contract. The company stated they were not interested in changing any of the current language in the D3 contract. We also had a lengthy discussion on vendors and contractors the company uses to perform work that could be done by our represented members. We requested more data on exactly where they were located and what type of work that was performed. The company stated again they would consider any proposals the Union passed but were not likely to change the position they have had regarding vendors or contracting. They also stated they have provided the information that is required by law.

 

The Union also requested ongoing data related to Call Center and Retail store locations, number of employees and titles. We also requested the same information for Network locations and any contractors performing technician work. The company said they had provided most of the information in the past but would consider any proposal or data request regarding this.

 

The Union then asked about developing a surplus process so our members would have necessary information in the event of a surplus. The company said they would consider something that was proposed and agreed to in the D6 Purple contract.

 

We did not set a time for our next meeting as both parties need to review all outstanding issues and determine the next steps.

 

The team would like to thank CWA Rep Karen Murphy for providing a wonderful dinner Thursday night after a long day of frustrating bargaining.

 

In Unity,

 

CWA Mobility Bargaining team

 

The Contract is extended Through Monday. 

 
 
 

We have been unable to reach an agreement on a new Mobility contract at this time so the parties have agreed to a 72 hour Contract extension. We will update you when the situation changes.

Your Mobility Bargaining Team

 


 

 

2014 Mobility Bargaining Report # 8  

02/05/14

 

Your Bargaining committee met with AT&T Company representatives this morning to continue bargaining discussions.

 

The Union passed most of our remaining proposals including renewal of letters in the contract, revised proposals on a 5 day work week, Grievance procedures, mandatory overtime limit, 4 day work week guidelines, tour bids, and a new proposal on a National compensation committee.

 

We then had discussion around the Union proposals on the commission Plan, Management rights and waiver of bargaining the company keeps rejecting.

 

The company passed a revised proposal on Article 21 regarding a cap on paid illness absence similar to the ones in the other Mobility contracts. They also passed a revised pension proposal that was less distasteful than the one we rejected.

 

We recessed for the day to continue developing proposals as well as preparing responses to the company proposals.

 

While we are making progress, there remains much to be done if we are to reach an agreement before contract expiration Friday night.

 

We did not set a time for our next meeting as both parties need to review all outstanding issues and determine the next steps.

 

We want to thank Local 3215 for the edible arrangement basket they sent to the bargaining team!!!

 

In Unity,

 

CWA Mobility Bargaining Team 

 


 

 

2014 Mobility Bargaining Report # 7  

02/04/14

 

Your Bargaining committee met with AT&T Company representatives this morning to continue bargaining discussions.

 

The Union passed a revised proposal on subcontracting as well as a data request for all contractor and vendor locations, the type of work they perform and the hours they work. We also passed a counter proposal in response to the company’s counter on various Article 19 Union  proposals.


The Union then rejected the company’s latest retrogressive pension proposal. We then had discussion around the Union proposals on the Commission Plan, Management rights and waiver of bargaining the company keeps rejecting. After much discussion, the Union and the company reviewed the list of proposals that were rejected and are still open as well as those awaiting company responses.

 

We recessed to review outstanding issues and to prepare responses and or new proposals.


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We reconvened late this afternoon to continue discussions.

 

The Union passed a new proposal on Union time and attendance award programs. We tentatively agreed to the company’s counter proposal on Article 21 regarding Funerals and to the company’s counter proposal on Uniforms at the Memphis Distribution Center (MDC).

 

The company rejected our proposals on 4 day work week, tour bids, and Subcontracting. They passed a revised proposal on Article 22 - Vacations.

 

We recessed for the day to continue developing proposals as well as preparing responses to the company proposals.

 

We are scheduled to meet again tomorrow afternoon.

 

We want to thank Local 3511 for the basket of “goodies” they sent to the bargaining team!!!

 

In Unity,

 

CWA Mobility Bargaining Team 

 


 

 

2014 Mobility Bargaining Report # 6  

02/03/14

 

Your Bargaining committee met with AT&T Company representatives this morning to continue bargaining discussions.

 

The Union passed a revised proposal on article 21 regarding subpoenas, a new proposal on adding the Alliance funding to the contract.

 

The company had many questions on these and previous proposals. They rejected our proposal on CWA Logos on stores and company uniforms. The company rejected a proposal to add IRS amounts to travel expenses and our proposal on a National Training advisory board. The company reiterated they were not interested in adding any National committees or paying for any such time or travel expense. The company then passed a revised pension proposal eliminating any pension plan or program for new hires.

 

We recessed to evaluate company responses and proposals.


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We reconvened late this afternoon to continue discussions.

 

The Union rejected company proposals on vacation and illness absence time.

We then passed a new proposal on tour bids.

The Union again requested the company agree to bargain the commission plan or at least parts of it. We also requested to eliminate the management rights clause as well as the waiver of bargaining. The company restated their position that they would consider any proposal on those issues, but had no interest in bargaining any part of the plan.  Nor would they be interested in changing or eliminating any language in Article 6 or 26.

 

The company rejected our proposal on exchange time as well as adding the Alliance language to the contract. They passed a counter proposal to the funeral language as well as a counter to all of our Article 19 proposals.

 

The company Tentatively Agreed (T/A) to our proposal on expedited arbitration.

 

We recessed for the day to continue developing proposals as well as preparing responses to the company proposals.

 

We are scheduled to meet again tomorrow morning.

 

In Unity,

 

CWA Mobility Bargaining Team 

 

 


  

 

2014 Mobility Bargaining Report # 5 

02/01/14

 

Your Bargaining committee met with AT&T Company representatives today to continue bargaining discussions.

 

CWA rejected the company’s retrogressive proposal on pensions.

We then passed revised proposals on Article 19 (Basis of Compensation) and two new proposals, one on a National Training Advisory committee, and one to renew the Neutrality agreement.

 

The company had many questions on these and previous proposals and expressed concern for the cost of our proposals. After much discussion they said they would look at the proposals and get back to us.

 

The company rejected our proposal on tours at the Memphis Distribution Center (MDC) and changes in the civic duty absence language.

The company also withdrew their previous proposal on Holidays.

 

We recessed for the day to continue developing proposals as well as preparing responses to the company proposals.

 

We are scheduled to meet again Monday morning.

 

In Unity,

 

CWA Mobility Bargaining team

 

SIX MORE DAYS UNTIL CONTRACT EXPIRATION!!!

  

 


  

2014 Mobility Bargaining Report #3  

01/30/14


Due to the extreme weather in the Atlanta area, the bargaining teams did not meet yesterday. However, the Union team worked on proposals and data gathering all day in the hotel work room.

 

Your Mobility Bargaining committee met this morning with AT&T Company representatives. The Union passed several new proposals including most of the remaining issues identified at the Bargaining Council meeting in November. The company asked numerous questions about the different proposals and stated they would consider them and get back to us with a response.

 

The Company did not have any new proposals or any responses to our previous ones. They did provide responses to several data requests the Union made previously.

 

We recessed to review the data provided as well as prepare a few more proposals.

 

We are scheduled to meet again today at 5pm. The next bargaining report will be tomorrow.

 

In Unity,

 

CWA Mobility Bargaining Team 

 

 


 

 

2014 Mobility Bargaining Report #2  

01/28/14

 

Your Mobility Bargaining committee met today with AT&T Company representatives. The Union did not pass any new proposals as we are waiting for responses from the company on the 29 we passed yesterday.

 

The company asked clarifying questions on Union proposals for Article 19, 21, 22, as well as some of the current Letters Of Agreement (LOA).

 

The company then passed a very regressive proposal on Short Term Disability (STD).

 

The Union asked several questions and stated we would give their proposal the consideration that was appropriate and respond later.

 

The bargaining session recessed so both parties could evaluate proposals and prepare responses.

 

We are scheduled to meet tomorrow morning for further discussions.

 

In Unity,

 

CWA Mobility Bargaining Team
 

 


 

 

MOBILITY BARGAINING

 

Jan 27, 2014

We, the CWA Bargaining Committee, are proud to represent over 13,000 Mobility employees in the District 3 Contract.

We are committed to reach an agreement that meets legitimate needs of the Company while at the same time, achieving economic gains for our members as well as improving the working conditions they deal with every day.

We feel confident we can achieve both.

AT&T states that Mobility is the future of their business. The employees of Mobility, our members, are the core of that business. They are the ones that help make the company’s billion dollar profits. AT&T needs to recognize the value of the employees rather than treating them as mere numbers that are required to make unrealistic goals, goals that are ever changing. Our members deserve to be recognized for what they achieve everyday in the workplace. If not for them, AT&T Mobility would just be another Wireless company.

The corporate parent, AT&T, knows the success of the company is tied to the success of the wireless side and we want a share of that success. There is no reason for any concessionary proposals from the company.

The Union does not propose significant changes in the existing contract; however, we do expect a substantial wage increase and improvement in language that has not met the needs of the membership.

Gerald W. Souder
CWA Representative
Chair 

 

 


 

 


 
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